clinically-integrated-networks

IT TAKES MORE THAN TECHNOLOGY. IT TAKES COLLABORATION.

We understand that moving to value-based care and meeting the requirements of government mandates, such as MACRA, are critical to the success of your strategy. That’s why we focus on the collaborative approaches that have the most impact on your quality and financial outcomes.

EMPOWER AND MOTIVATE PHYSICIANS AND CLINICIANS

EMPOWER AND MOTIVATE PHYSICIANS AND CLINICIANS

We work with physicians in a collaborative way to promote new provider relationships and to enhance existing ones. Our approach enables them to have bi-directional feedback with the operations and clinical team to engage them and maintain accountability.

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INCREASE PHYSICIAN SATISFACTION AND ENGAGEMENT

Our motivational incentive program works. It’s tied to the objectives of the business, patient volume, reduced cost, and the quality of care provided. Results show that physicians in a value-based arrangement with us, such as Accountable Care Organizations, had increased satisfaction by 11% across local relationships, clinical touch points, collaboration, and patient engagement.1

ENGAGE YOUR PATIENTS

ENGAGE YOUR PATIENTS

Whether your strategy is around Medicare, Medicaid, or Commercial products, we have the patient health engagement experience to help your patients take control of their health. In fact, 41% of patients in our provider organized delivery systems are engaged with nurses for care outside of their regular appointments.2 What's more, they're happy with their care. The Medicare Advantage patients in a medical group we work with have 95% customer loyalty.3

OUR CLINICAL PROGRAMS ALSO SUPPORT DUAL ELIGIBLE SPECIAL NEED PLANS AND MANAGED MEDICAL ASSISTANCE BY:
  • Sharing our patients' care plans
  • Working with providers to close gaps in care
  • Helping to find participating specialists
  • Collaborating with waiver providers to monitor conditions for in-home patients
  • Assisting with post-hospitalization care to ensure patients follow up with specialist appointments and share information back to the PCP via care plan
  • Calling patients with pharmacy gaps to encourage medication adherence, and notifying the physician

1  2014 Cigna National Physician Satisfaction Survey. Results are based on internal proprietary online survey conducted during September and October 2014 among contracted PCPs and specialists in 32 Cigna markets. Cigna was not identified as the survey sponsor to minimize rating bias. Over 4,700 physicians completed the survey.

2 Based on program participation data from Cigna–HealthSpring as of 12/31/2015

3 Based on 2015 CMS enrollment data, cms.gov